1. Return Period:
You may return the painting within 14 days of receiving it.
Not including the day of purchase.
If the last day of the period falls on a weekend or holiday, the period is extended to the next business day.
2. Return Conditions:
Preserved appearance: The painting must not be damaged, soiled, or have any other signs of use.
Preserved consumer properties: The painting must retain its original appearance and characteristics.
Documentation: You must provide a receipt or other document confirming the purchase.
Shipping:
Self-delivery: You may return the painting yourself, at your own expense.
Delivery by courier:
We can arrange delivery of the painting by courier.
The cost of delivery will be deducted from the refund amount.
Packaging:
You must carefully pack the painting to prevent it from being damaged during transport.
We can provide you with packing materials for an additional fee.
3. Refund:
We will refund you the full cost of the painting, excluding shipping costs (if any).
The money will be refunded to you within 10 days of receiving the painting and your return request.
4. Delivery Nuances:
Please note:
When transporting the painting, it is important to take precautions to prevent it from being damaged.
We recommend that you use the original packaging if it has been preserved.
If you are unsure of how to properly pack the painting, please contact us for assistance.
Shipping costs:
The cost of shipping the painting depends on its size, weight, and distance to the destination.
You can find out the exact shipping cost by contacting us.
